Articles from KUBRA

KUBRA, a leading provider of customer experience management solutions for some of the largest utility, insurance, and government entities, is thrilled to announce its recognition as one of Canada’s Best Workplaces™ for Inclusion in 2025. This marks the third time KUBRA has been recognized in this category. The company also recently achieved its Great Place to Work® recertification in both the U.S. and Canada for the seventh year in a row.

KUBRA proudly announces that the City of Stamford Water Pollution Control Authority (WPCA) has transitioned to the all-new KUBRA EZ-PAY®, setting a new standard for on-demand payment solutions. EZ-PAY delivers unmatched speed, simplicity, and security, harnessing advanced technology and an intuitive design. This transformative step confirms the City of Stamford WPCA’s commitment to innovation and excellence, affirming its 'Business Ready, Forward Thinking' ethos.

KUBRA, a leading provider of customer experience management solutions for some of the largest utility, insurance, and government entities, is thrilled to provide JEA with cutting-edge technology solutions to elevate customer experience and service efficiency. KUBRA's involvement in multiple successful implementations for the Florida-based municipal utility has significantly contributed to the company's achievements toward this goal. These new initiatives include launching a customer-centric mobile app, KUBRA iMobile™, upgrading to Storm Center™ 5, expanding capabilities in Notifi® 4, and a bill redesign.

KUBRA, a leading provider of customer experience management solutions for some of the largest utility, insurance, and government entities, is thrilled to announce the next generation of point-of-sale (POS) solutions through its relationship with Ingenico. This collaboration offers seamless and secure transactions for customers who prefer to pay in person.

KUBRA, a leading provider of customer experience management solutions for some of the largest utility, government, and insurance entities, is thrilled to announce that it has won multiple awards from Comparably and Arizona’s Most Admired Companies. These awards highlight KUBRA’s commitment to an employee-centric culture as the key to its success.

KUBRA and Silverblaze have entered a partnership designed to mutually enhance utility customer experiences. Silverblaze has joined the KUBRA Partner Network (KPN) as an Innovation Partner, co-selling, consulting, and referring KUBRA's billing, payment, and customer communication solutions to its existing customers while pursuing new opportunities. Combining expertise and technology, the partnership promises an improved, intuitive, and deeper user experience.

KUBRA and Advanced Utility Systems proudly announce a strategic partnership to elevate customer experience. This partnership merges KUBRA’s customer experience management solutions with the powerful features of Advanced Utility Systems Infinity Customer Information System (CIS). This partnership focuses on enhancing the efficiency and effectiveness of utility customer service operations. By integrating these technologies, this collaboration promises to deliver a cohesive, user-centric experience, reflecting a commitment to excellence and innovation in customer engagement.

KUBRA, a leading provider of customer experience management solutions for some of the largest utility, insurance, and government entities, recently released a research report focused on the changing face of payments. This new report offers utilities valuable insights into evolving customer expectations regarding payment experiences.

KUBRA and Cayenta have partnered to revolutionize utility customer experience management by integrating KUBRA’s suite of innovative customer experience management solutions alongside Cayenta’s robust (CIS) solution. The partnership allows Cayenta to further enhance the utility customer experience by integrating six innovative tools: KUBRA iMail™, KUBRA EZ-PAY®, KUBRA MyHQ™, Notifi®, Storm Center™, and IncidentWatch™. With these solutions, Cayenta can enhance the utility customer experience by delivering streamlined bill production, payment processing, and customer communications solutions for a more convenient, intuitive user experience.

KUBRA, a leading customer experience management solutions provider, is pleased to announce the launch of its Customer Experience (CX) Transformation services for utilities in North America. Through this initiative, KUBRA will work with utility companies to analyze their customers' evolving needs, leverage data to deliver personalized experiences and streamline the utility’s internal processes to enhance service delivery.

KUBRA, a leading provider of customer experience management solutions, is excited to announce the launch of its innovative business intelligence tool, KUBRA BizInsights™. Designed for the utility industry, BizInsights is poised to transform how utilities leverage customer transaction and communication data to make informed decisions, enhance customer experiences, and drive revenue growth.

KUBRA and Systems & Software (S&S) proudly announce a strategic partnership that combines their respective industry strengths to elevate the utility customer experience. By integrating KUBRA’s expertise in customer experience management solutions with the robust capabilities of S&S’s enQuesta Customer Information System (CIS), this partnership focuses on enhancing the efficiency and effectiveness of utility customer service operations. This collaboration between the two companies' technologies promises to deliver a seamless, user-centric experience, highlighting our commitment to excellence and innovation in customer engagement.

VertexOne, a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, and KUBRA, a leading customer experience management solutions provider, are excited to announce their strategic partnership. This collaboration aims to modernize billing, payment, and customer communications solutions for utilities, offering a more convenient and intuitive user experience.

KUBRA and NorthStar proudly announce their strategic partnership. KUBRA’s suite of cutting-edge customer experience management solutions is now complemented by NorthStar’s end-to-end (CIS) solutions, fostering a strategic partnership. This collaboration enables NorthStar to further enhance its utility customer experience with the seamless integration of six innovative tools: KUBRA iMail™, KUBRA EZ-PAY®, KUBRA MyHQ™, KUBRA Notifi®, Storm Center™, and IncidentWatch™. The result is NorthStar can elevate its customer experience by delivering streamlined billing, payment, and customer communications solutions for a more convenient, intuitive user experience.

Today, KUBRA, a leading provider of customer experience management solutions for some of the largest utility, insurance, and government entities, unveiled its latest innovation. The all-new enhanced KUBRA EZ-PAY® is the smarter way to pay, offering speed, simplicity, and security. This groundbreaking solution is designed to provide zero-friction, on-demand payment experiences and a host of exciting new features and enhancements.

Harris Computer Corporation (Harris), a renowned provider of advanced enterprise software solutions, and KUBRA, a leading force in customer experience management solutions, proudly announce their strategic alliance. Together, they are poised to reshape customer experiences across key sectors, including utilities, government, and telecommunications.