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KUBRA Recognized as a Best Workplace for Inclusion, and Recertified as a Great Place to Work in the U.S. and Canada

via Business Wire

KUBRA, a leading provider of customer experience management solutions for some of the largest utility, insurance, and government entities, is thrilled to announce its recognition as one of Canada’s Best Workplaces™ for Inclusion in 2025. This marks the third time KUBRA has been recognized in this category. The company also recently achieved its Great Place to Work® recertification in both the U.S. and Canada for the seventh year in a row.

This honour is based on an independent analysis conducted by Great Place to Work, using direct feedback from employees across hundreds of organizations. To qualify, companies must be Great Place to Work-Certified™—a global accreditation that reflects a positive and supportive workplace culture—and demonstrate exceptional results on the Trust Index™ employee survey. In particular, at least 90% of employees must agree that people are treated fairly, regardless of personal characteristics such as gender, ethnicity, age, or sexual orientation. This benchmark is essential for this award, highlighting a culture grounded in fairness, respect, and inclusion.

“Inclusion isn’t a box we check, it’s how we show up every day,” said Rick Watkin, President and CEO of KUBRA. “We’re committed to building a workplace where everyone feels respected, valued, and empowered to be themselves. This recognition is a testament to the incredible culture our people work hard to protect and grow.”

This commitment is evident in initiatives and resources designed to foster open dialogue, support, and connection across the organization. These efforts are part of a broader strategy to create a culture that values diversity and inclusion and is free from judgment based on appearance or background.

For prospective employees seeking opportunities at KUBRA, visit our careers page to explore openings and discover how you can join a team that values innovation, diversity, and growth.

About KUBRA

KUBRA provides customer experience management solutions to some of the largest utility, government, and insurance entities across North America. Our extensive portfolio includes billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than two billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of the Hearst Corporation. Visit https://www.kubra.com for more information.

About Great Place to Work®

Great Place to Work is the global authority on high-trust, high-performance workplace cultures. A global research and consulting firm, Great Place to Work® provides the benchmarks and expertise needed to create, sustain, and recognize outstanding workplace cultures. In Canada, Great Place to Work® produces both industry and demographic-specific Best Workplace™ lists, and represents the voices of 500,000 employees across industry. This is part of the world’s largest annual workplace study, recognizing the world’s Best Workplaces in a series of national lists including those published by The Globe & Mail (Canada) and Fortune magazine (USA). Visit us at www.greatplacetowork.ca

KUBRA, a leading provider of customer experience management solutions for some of the largest utility, insurance, and government entities, is thrilled to announce its recognition as one of Canada’s Best Workplaces™ for Inclusion in 2025.

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